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Supermarket Superhero infographic

Supermarket Superheroes

By Linda Martin, Client Account Manager An Industry Excelling Over the past year, Irish supermarkets have faced the demands of providing superior customer service, whilst

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Customer Perceptions - Catex
Blog

Day 3 at Catex

by Ruth O’Connell, Account Manager, Customer Perceptions “We arrived at the RDS for the third and final day of Catex 2019, we were super excited

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Blog

Catex 2019 – Day 1

Catex Exhibition is Ireland’s largest foodservice and hospitality show, which takes place every 2 years in the RDS, Dublin. With more than 10,000 participants attending

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Fitzers 5k Run/ Walk

Fitzers 5k Run/Walk On Saturday 23rd February 2019 some members of the Customer Perceptions team took to the street of Dundalk to participate in the

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The Customer Journey

5 Opportunities To Improve Your Customers’ Experience. The customer journey is a map of the customer experience from your customer’s perspective.  In this blog we

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Supermarket Loyalty Card Customer Loyalty Blog
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Customers and Loyalty

What’s So Great About Supermarket Loyalty Cards? I recently read a very interesting article on supermarket loyalty cards (here’s the article). It’s a very interesting

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Closing the Deal
Blog

Closing The Deal!

4 Simple Rules to Get That Business!   Here at Customer Perceptions, we do mystery shopping and consumer consultancy for a wide range of industries

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Blog Posts – Customer Perceptions