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Audit your business

Internal Audits

Internal Audits can provide you with insight into your standards, policies, procedures, training, management & regulatory compliance. Our state-of-the-art auditing software can be used internally by your own staff.

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TYPES OF internal audits

Company awards

Audit your outlets/business across a variety of metrics for your own internal awards programme.

Retail audits

Audit product availability, regulatory compliance, stock levels, price changes and the quality of your date checks.

merchandising audits

Audit your presentation and merchandising standards.

health & safety

Audit, evaluate and optimise health & safety standards.

Pricing audits

Audit your planogram and POS to monitor correct pricing.

promotional compliance audits

Conduct audits in conjunction with promotional periods to ensure products are being promoted as required.

Food & beverage STANDARDS audits

Audit food & beverage quality, safety, compliance & cleanliness.

The Benefits

our expertise/partnership approach

We have a strong track record, spanning over decades, of working in partnership with our clients to design audits tailored to their individual business needs.


Our auditing software, whether for internal use or with our field researcher base, is extremely cost-effective.


We understand that your business requirements may vary and pride ourselves in adapting to meet these.

user-friendly software

Our user-friendly software has both online & offline capabilities and can be used on a variety of devices.

easy to use DASHBOARDS

Our branded, tailored dashboards provide you with key insights into your results & performance in a clear, concise & user-friendly manner.​

Why internal audits?

Internal Audits provide you with assurances that your business’ risk management, governance and compliance are operating effectively and to the highest standard. 

At Customer Perceptions, we work with our clients to tailor and design the particular audit criteria appropriate to their business needs and then train them in using our state-of-the-art, user-friendly auditing software.

For more information about our mystery shopping internal audits services and software, contact us today or view our other mystery shopping solutions below!


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Internal Audits