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By Susan Reilly – Head of Sales and Marketing Two of our team members, Emma Harte, our Chief Executive Officer, and Lynn Carr, our Senior Project Manager, were delighted to meet with Minister Simon Coveney at an Enterprise Ireland event in DKIT this month. The purpose of this meeting was to celebrate and discuss Customer Perceptions’ prestigious […]
In-Person Surveys Discover the why behind customer behaviour with our expert-led In-Person surveys. Our trained interviewers capture insights that online surveys miss, helping you gain deeper insights, understand unspoken needs and drive business growth. We Handle the Hard Work. You Get Game-Changing Insights Request a quick chat today! Benefits of Face to Face Surveys Real-World […]
By Susan Reilly – Head of Sales and Marketing Customer satisfaction surveys are essential in the current business environment because they provide insightful information about customers’ preferences, experiences, and viewpoints. In this blog post, we discuss the importance of customer satisfaction surveys and how they can help your business. Customer Satisfaction Surveys Strengthen Ties With […]
By Lynn Carr – Senior Project Manager In today’s highly competitive business landscape, providing exceptional customer experiences is paramount. To ensure you’re consistently meeting and exceeding customer expectations, it’s crucial to set clear customer experience goals. In this blog post, we’ll explore how Mystery Shopping Companies help business owners define specific goals and metrics that align with […]
By Susan Reilly – Head of Sales and Marketing The success of firms in all sectors is now heavily influenced by customer experience. Giving your customers a positive experience can boost their contentment and loyalty, ultimately resulting in business growth. But how can companies evaluate the results of their attempts to improve the customer experience? […]
