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I want to… Measure customer experience Measuring the Customer Experience allows you to understand the wants and needs of your customers, effectively determine how your company is performing, measure the results of initiatives and training, create and foster brand loyalty and ensure that the impression you leave on your customers is positive and lasting. Explore our […]
THE CUSTOMER EXPERIENCE EXPERTS Every Industry Covered What do your customers think? Our bespoke research solutions allow you to objectively collect data and feedback from customers about their experience with your business. Learn more Learn more Learn more Learn more Learn more Learn more Learn more
By – Susan Reilly, Head of Sales and Marketing Customer Perceptions, having been in existence for almost a quarter of a century now, have completed over one million customer satisfaction/feedback assessments in this time. What does having one million pieces of feedback mean? It means we can pull together some fairly robust statistics as […]
Want to be a Mystery Shopper? Do you have the following? A good command of the English language, both spoken & written, as you will need to interact with staff & write detailed commentary in reports. Access to the internet. A personal email account & telephone contact details. An ROI or UK bank account for […]
Customer Perceptions are delighted to be exhibiting once again at the Retail Excellence Retreat and Expo, which is taking place at Citywest Convention Centre, Dublin, from the 21st to the 22nd of May 2019. This is Customer Perceptions third year exhibiting at this fantastic event. We are located at stand N5, and will be on […]
