In the world of retail, hospitality, and customer service, businesses are constantly striving to understand the customer experience. One of the most effective tools for gaining this understanding is mystery shopping. This practice involves sending anonymous shoppers into a store, restaurant, or service location to assess the quality of service, compliance with company standards, and […]

Mystery shopping isn’t just about shopping in retail stores. It’s a versatile tool used by businesses across various industries to assess and improve the customer experience. By sending undercover evaluators to interact with staff, make purchases, or use services, companies can gain valuable insights into their operations. This blog post explores the different types of […]

Written By: Susan Reilly – Head of Sales and Marketing Mystery shopping is an intriguing and flexible way to earn extra income, but it’s not a get-rich-quick scheme. However, with the right strategies, you can maximise your earnings and make it a rewarding endeavour. This blog post will guide you through finding high-paying shops, completing […]

By Lynn Carr – Senior Project Manager Have you ever heard of mystery shopping and wondered if it’s too good to be true? You’re not alone. Mystery shopping, the act of evaluating customer service undercover, is shrouded in a surprising number of myths. This blog post dives headfirst into the top 10 mystery shopping myths, […]

By Susan Reilly – Head of Sales and Marketing  Are you intrigued by the idea of getting paid to shop? Welcome to the world of mystery shopping! Whether you’re looking to earn some extra cash or simply enjoy the thrill of undercover assignments, mystery shopping offers a unique and rewarding opportunity. In this guide, we’ll walk you […]