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See What Our clients Have to Say… Testimonials Contact Us “Customer Perceptions have been an absolute pleasure to work with. Thank you for your utmost professionalism and helping us bring the Awards and the mystery guest inspection process to where it is today. The entire team have been phenomenal in helping us streamline this element […]
Discover More Mystery Shopper’s FAQ Sign Me Up! Why become a Mystery Shopper? Do I need any special qualifications to become a mystery shopper? While you do not need any special qualifications to become a mystery shopper, we do look for certain qualities to ensure our clients are receiving the best possible feedback. These qualities […]
YOUR MYSTERY SHOPPING EXPERTS Hospitality Assessments What do your customers think? Mystery Shopping is used as an objective method to collect data and feedback from the customer about their experience in dealing with a business with the aim of promoting customer engagement. For the last number of years, we have been the official mystery guest providers […]
Business Growth and higher Profitability can be created through knowing what two groups of people think and feel about your business, (i) your customers and (ii) your staff. At Customer Perceptions we have processed over 800,000 ‘Customer Feedback’/ Mystery Shopping Reports and our research and client engagement clearly show that: There is typically […]
What Best Practice Mystery Shopping Looks Like. Every week we stick up another blog on this site, and we try always to make them relevant and useful to business. We have 20 years’ experience in mystery shopping and consumer consultancy, so we have the information to base it on. However, we’ve only occasionally gone into […]
