- Customise your survey questions & adapt them to your business needs.
- Easy to promote.
- Insightful, user-friendly dashboards.
- Trend your customer satisfaction, NPS & feedback over time.
- Easy to view, analyse & respond to customer feedback.
- Reflects your your organisational hierarchy & unlimited user access.
- No hardware costs.
- Is tablet compatible & can be used in stand-alone kiosk-mode.
Measure your customer experience
TellUsFirst™ is our instant customer feedback solution, providing you with real-time customer feedback. It is the perfect ‘Voice of the Customer’ tool for your business.
Listen to what our clients have to say about TellUsFirst™:
What is TellUsFirst?
TellUsFirst™ is our instant customer feedback solution, which provides your business with real-time customer feedback. It enhances customer experience, satisfaction & loyalty by providing you with actionable data that you can use to improve your business.
TellUsFirst™ is easy to set up, use, & to view & respond to customer feedback. Customers can click, tap or enter the URL through a variety of channels & it takes less than 60 seconds for them to complete & leave feedback.
What our clients love most about TellUsFirst™ is that it gives them an opportunity to turn any negative experience into a positive one, before the customer has the opportunity to spread the word. Our research shows that when customers have been contacted on the back of leaving feedback, their customer satisfaction levels increase ten-fold!
To see how Henderson NI use the system in hundreds of their stores in Northern Ireland, just download their case study here.