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Audit your business

In-store Audits

Our mystery shopping services for In-store Audits can provide you with insight into your standards, policies, procedures, training, management & regulatory compliance. Our state-of-the-art auditing software can be used externally by our elite panel of trained auditors.

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TYPES OF in-store audits

company awards

Audit your outlets/business across a variety of different metrics for your own internal awards programme.

Retail audits

Audit your product availability levels, stock levels, price changes and the quality of your date checks.

merchandising audits

Audit your presentation and merchandising standards.

Pricing audits

Audit your planogram and POS to monitor correct pricing.

promotional compliance audits

Conduct audits in conjunction with promotional periods to ensure products are being promoted as required.

Food & beverage STANDARDS audits

Audit food & beverage quality, safety, compliance & cleanliness.

The Benefits

our expertise/partnership approach

We have a strong track record, spanning over decades, of working in partnership with our clients to design audits tailored to their individual business needs.​


Our auditing software, whether for internal use or with our field researcher base, is extremely cost-effective.


We understand that your business requirements may vary and pride ourselves in adapting to meet these.

user-friendly software

Our state-of-the-art auditing software is user-friendly software & has both online & offline capabilities. It can be used on a variety of devices.

trained auditors

Our elite panel of experienced field researchers are trained & skilled in conducting announced & covert audits of all types & in all industries.

easy to use DASHBOARDS

Our branded, tailored dashboards provide you with key insights into your results & performance in a clear, concise & user-friendly manner.​

Why in-store audits?

In-store Audits provide you with independent assurance of your standards, processes, training governance, risk management and compliance.

At Customer Perceptions, we work with our clients to tailor and design the particular audit criteria appropriate to their business needs and then utilise our experienced field researchers to gather invaluable information, which is available in real-time on our user-friendly, tailored dashboards.

For more information about our mystery shopping services for in-store audits, contact us today or view our other mystery shopping solutions below!


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In-store audits