Membership & Accreditations
Our company boasts the highest international quality standards
Excellence Through People
ISO 9001:2000
NQA 8555
We are a fully accredited member of MSPA Europe, the regulatory body governing Mystery
Shopping Providers, and the largest worldwide professional trade association dedicated
to improving service quality through the use of anonymous research techniques. Customer
Perceptions follows MSPAs Code of Professional Standards and Ethics Agreement.
More details: visit www.mspa-eu.org/pdf/Guidelines.pdf